We have a 7-10 days Return Policy, which means you have 10 days time once after delivery of your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To Request a return, you can contact us at info@indiesclothing.com or Ph: +919916428873
Please note that returns will need to be sent to the following Address: No. 231 Indies Clothing Family Store, Opposite to Canara Bank, 6Tth Floor Online Department, Belgaum – 591313, Ph: +919916428873
When you request for the RETURN, customer has to bear the courier charges to send it to our address and the same charges will not be refunded.
(Please Note: We do not schedule any of the Return Pick Up or provide Return Label for any of the reason and will not be Refund the Return Courier Charges).
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges/ Replacement
Exchanges Or Replacement of the item can be done on request and reach us to info@indiesclothing.com or Ph: +918041300306
For Bangalore customer can walk in to the Outlet Store (Indies Clothing Family Store, Chickpet) for Exchange or Replacement if required.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@indiesclothing.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@indiesclothing.com and send your item to: 4140 C/8 Ankali Road, Sankeshwar – 591313.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@indiesclothing.com for questions related to refunds and returns.